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My client cannot login into the B2B site even though I have set up a valid username and password for the customer in AdvancePro.
Please run the following checks for that customer account in AdvancePro:
Go to CUSTOMERS > View all Customer > edit the customer account
Go to Login Tab and confirm if there is a "unique" username and password assigned to that customer and the "B2B" checkbox is enabled
Next go to the Address tab and confirm that there is a valid Bill to and Ship to address assigned to this customer
Updated: 10 May 2013 11:10 AM
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