AdvancePro Technologies

            Product key OR Subscription has expired message shows up

            Product Key or an error message “Subscription has expired”

             

            1.)    Close AdvancePro

            2.)    Go To:

            a.)    32bit- C:\Program Files\AdvancePro\

            b.)    64bit- C:\Program Files (x86)\AdvancePro\

             

            3.)    Locate the file AdvancePro.ini and DELETE it.

            NOTE: File Extension (.ini) could be hidden depending on the Windows OS Settings.

            To display the File Extensions of the files you can go to:
            >Control Panel

            >Look for “Folder Options”

            >Select the “View Tab”

            >UNCHECK “Hide extensions for known file types”


                  4.)   Open AdvancePro and re-enter your login details used to activate the software.

            Note: if the problem reoccurs, ensure that there are no firewall rules blocking inbound/outbound connections from AdvancePro.exe and that the "advanceware.net" domain (or IP address 72.51.6.38) is added to the whitelist of any web filters.
            Updated: 05 Aug 2016 01:05 PM
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